60 Day Trial & Unconditional Refund Offer

We know this is an investment and commitment for your health and how difficult it is to sort out the chaos between cheap Alkaline Ionizers, expensive Inhalation machines and even more expensive MLM products.This is why we want you to feel confident that you are ordering the best product at a reasonable price, with the best support and warranty.To give you more peace of mind we offer you a 60-Day No Obligation Unconditional Refund if not 100% satisfied with your purchase.Just return the product after trying it out and we will process your refund the same day.We only ask that you contact us, preferably by phone to learn about your individual issue and to solve any problem that has frustrated you.We understand that we can’t please everyone and we have to be content at with 99% of you, which is why we can be generous and never penalize you with restocking or return fees.
We appreciate your trying us out because we know the vast majority will feel the benefits and be happy with our products. So give us a try, you have nothing to lose and much good health to gain

Warranty and Replacement

We are fortunate to have very few defective products to contend with.Thus we can offer a very liberal and generous replacement policy during the first 60 Day period when most of the defects show up.
However all products have an unconditional 1 Year Warranty on all Parts, and workmanship if the product becomes defective during the first year.You do not have to register the product to have a valid Warranty in effect.We have record of your purchase on file.We only ask that you contact us for support to discuss the problem you are having so that we can trouble shoot and provide you with a quick solution.

After the first 90 days of operating the product, you will be responsible for shipping back the defective product for us to replace or repair and return it to you within 4 days of receiving it.
This includes any battery issues.

After 120 days from purchase we do not accept any warranty claims for battery replacement.
However we will be happy to sell you one almost at cost for you to replace yourself with our phone support.

We believe that the product life could be up to Five years if maintained properly and will provide you with a reasonable priced refurbishment program to replace any part and recondition your machine to make it new again after your warranty has expired.
If at any time your product becomes defective for any reason please contact our product support at 860-806-9997 so that we can expedite your claim.Only the Generator Base is required to be replaced or repaired and please do not ship with the bottle attached.
Also please do not ship any product back without getting an assigned RMA number first and always ship with a tracking number to prevent any loss.
All Warranty Repairs should be mailed to:

H2WATERFORLIFE LLC
124LitchfieldRoad
Morris, Connecticut     06763     USA

Return Policy and Procedures

We are fortunate to have very few products returned. Thus we can offer a very liberal and generous, unconditional 60 Day Trial Refund Offer.

We only ask that you contact us for support to discuss your reasons for wanting to return a product. This way we can learn and benefit from understanding your experience and or special circumstance. If it is a problem with the product we hope you let us solve it.If not we will issue you an RMA number and ask you to only pay for return shipping since we gave you free shipping too.
We do not penalize you with any restocking or return fee and usually refund you promptly and unconditionally within hours of receiving it,- no matter how used the product condition is returned in as long as within the 60 Days from date of purchase.

Please ship with a tracking number to prevent any loss.
All Returns should be mailed to:

H2WATERFORLIFE LLC
124LitchfieldRoad
Morris, Connecticut     06763     USA

Shipping Policy

We are not responsible both domestically and internationally if the Postal Carrier successfully delivers with a delivery confirmation to the address of your order but you claim that the product was not delivered and potentially stolen from an unsecure address because you live in an apartment or residential complex.You are responsible for the security of mail and package delivery to the address you give us and should make arrangements with the Postal Service if you have any risk of package theft.

We are insured only for lost deliveries due to our negligence or if the Carrier fails to deliver and loses the parcel.We can not make any insurance claim if the Postal Authority notifies us of completed Delivery to your address.Please advise the Post Office to hold your packages for you to pick-up at the Post Office if you are at risk.Any loss arising from theft must be pursuant to filing lossclaims or theft with any local Police authority or Postal Carrier.

Payment Methods

We accept all major Credit Cards through our safe Online payment processing system.We also accept PAYPAL payments for your added convenience and security.
In the event you are issued a refund, please allow 3 -5 days for the refund to be processed to your card.We refund immediately but the internal processing is out of our control.
You will be always be notified with an email confirmation of your Order or Refund Processed by us, please contact us if you believe there has been an error or oversight.

Please contact us if you need any other arrangements.

Affiliate Program or Stocking Distributor (Foreign or Domestic)

If you have any International or Domestic commercial retail outlet, store, practice, customer/dealer network or belong to an organization where you could sell our products, we welcome you to join our Affiliate Program or become a Stocking Distributor partner.

We also invite any International inquiries to become an importer/distributor in your country.
Please contact us via email or phone todiscuss your representation.

Please contact us expressing your interest and explaining your commercial opportunity.