Refund and Return Policy
We know this is an investment and commitment for your health and how difficult it is to sort out between vendors. This is why we want you to feel confident that you are ordering the best hydrogen product on the market sold at a reasonable price and with the best support and warranty.
To give you more peace of mind we offer you a 60-Day Trial offer on Water Makers. All product refunds as of January 1, 2023 are subject to a 10% restocking fee plus a 5% non-refundable Merchant Credit Card Processing fee that we can’t recuperate for you from your Bank card.
No open bottles of Tablets or Carbon 60 will be refunded so please only return unopened Tablets for refund. All tamper proof seals must be in tact. Any quantity discounts may be forfeited as well as free shipping concessions.
We only ask that you contact us, preferably by phone to learn about your individual issue and to solve any problem that has frustrated you. Please do not ship any product back without getting an assigned RMA number first and always ship with a tracking number to prevent any loss.
All Returns should be mailed to:
Morris, Ct 06763